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Information about the Aircraft

Flying with a disability entitles you to a range of information services about your journey, so that you can plan your trip and as best as possible.

Planning ahead is essential if you are a disabled traveller, given the number of additional barriers you are likely to encounter. The best way to ensure and safe and hassle-free flight, is to plan ahead.

Access to a range of information - such as the provision for disabled facilities is, therefore, fundamental to planning your flight. You should always check to see if there are any limitations to the aircraft itself, question whether it will be able to accommodate you.

Inside the aircraft think about what facilities you will need. Does the aircraft have movable seats for wheelchairs, can your wheelchair be stored on the plane or in the cargo bay? Is there access to the toilet for disabled travellers.

Airlines should always be able to answer these queries, and if not immediately, be willing to get back to you once they have made their own checks.

For travellers hard of hearing, airlines should provide all facilities accessible to the average traveller by providing telecommunication devices for the deaf or text telephones.


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